Our Employee Assistance Program (EAP) is provided by Shepell·fgi, and is available to all of our clients.

EAP Helps:

  • Achieve Personal Well-being

  • Manage Relationships and Family

  • Get Legal Clarity

  • Get Financial Clarity

  • Research Child and Elder Care Resources

  • Address Workplace Challenges

  • Tackle Addictions

  • Understand Nutrition

  • Get Healthcare Advice

Immediate, Confidential Help For Any Concern

The EAP is a confidential and voluntary support service that can help you solve all kinds of problems and challenges in your life.

Immediate family members (as defined in the employee benefit plan) can receive support over the telephone, in person, online, and through a variety of issue-based health and wellness resources. For each concern you are experiencing, you can receive a series of sessions. You can also take advantage of online tools to help manage personal well-being.

You will get practical, relevant support, fast and in a way that is most suited to your preferences, learning approach and lifestyle. Caring professionals can help you select a support option that works best for you.

Is The Service Confidential?

Yes. The EAP is completely confidential within the limits of the law. No one, including your employer, will ever know that you have used the service.

How Much Will It Cost?

There is no cost to use the EAP. If more specialized or longer-term support is required, the EAP will help you select an appropriate specialist or service that can provide assistance. While fees for these additional services are your responsibility, some may be covered by your provincial or organizational health plan.

For more detailed information, please contact us at info@pwi-insurance.ca.